Big 6 UK energy companies: 5.5m complain in 2013, 800k quit.

Guardian: “….consumer group Which? revealed there had been 5.5 million complaints against the “big six” – EDF, Centrica, E.ON, npower, Scottish Power and SSE – last year…. More than 800,000 customers are believed to have switched away from “big six” suppliers in just over a year.”
Stephen Fitzpatrick, the managing director of Ovo Energy, said his firm’s average 2.5% cut reflected the relatively warm winter in Europe, which had brought down wholesale energy prices.
….Tom Lyon, energy expert at price comparison service,, said Ovo was sending out a clear signal that it intends to woo consumers from the arms of the big suppliers. “By dominating the best buy tables smaller suppliers are making sure that consumers will give them more than a passing glance,” he said.
Independent suppliers gained more than 700,000 new customers in 2013, according to the latest statistics, compiled by Electralink and Energy UK.”